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1

Reply To: Process Suite

How do I add an Advance Browse Page? The solution may be found on our Developer Guide here: Data Page | Processware Developer Guide (flowcentric.com)  and here: Page Objects | Processware Developer Guide (flowcentric.com) Steps In the Process Activity, select the Browse Page Object. Click the ellipsis inside the EditPage properties as indicated in the […]

2

Reply To: Process Suite

How to change a User password in the Web Navigator Open the Web Navigator, sign in. Click on the User icon on the right of the Home screen, Select Account. The Account Information screen will open, there are two options, Update or Change Your Password, select Change Your Password On the Change Your Password screen […]

3

Reply To: Process Suite

How to Reset a User password in the Process Suite Steps: Open the Process Suite, click on Users editor on the Home tab. The main workspace area Navigate to the User that requires a password reset. Select the user. In the properties window on the right under Identification, click on the Reset Password column In […]

4

Reply To: Process Suite

Unlocking locked users via the Process Suite Steps: Open the Process Suite, on the Home tab, navigate to the Locked User Manager Tool. Opening the locked user management tool reflects Locked Users and Users to Unlock Use the arrows in the middle pane to move from the Locked Users window to the Users to Unlock […]

5

Process Suite

Does FlowCentric Processware have functionality for a “Forgot Password” option? FlowCentric Processware by design caters for medium to large organization who typically have an IT / helpdesk department who utilize Windows Authentication and manage a password reset request accordingly. For those organizations that use forms authentication, they would require a site.admin that can facilitate a […]

6

Reply To: Deployment Tool

“How do I Check the product version of the Deployment Tool I am running?” The only way this can currently be done is by making use of Azure Active Directory Domain Services (Azure AD DS) See Azure AD DS – Overview (https://docs.microsoft.com/en-us/windows-server/identity/ad-ds/get-started/virtual-dc/active-directory-domain-services-overview) Steps Open the Deployment Tool, click on the file menu Navigate to the […]

7

Reply To: Deployment Tool

“How to I change the theme of the deployment tool?” There are three themes available for selection within the Settings window of the deployment tool. Changing the Deployment Tool Theme Steps Open the Deployment Tool, click on the file menu (this is also referred to as the “Backstage menu” in the documentation. Navigate to the […]

8

Reply To: Remote Desktop Connection

How to connect to a Virtual Machine using Remote Desktop Connection? Click on the Window (Start) menu button and then search for the Remote Desktop Connection app (as displayed on the image below): With the IP Address provided by the FlowCentric Assessments Team, complete the following fields: Computer: ###. ###. ###.### User name: ###.###.###.###\AssessmentAdmin You […]

9

Reply To: Remote Desktop Connection

How do I create a WIFI hotspot using my mobile? Using Android or iOS, go to connection settings and create a WIFI HOTSPOT and give it a name and password. From there, your phone will become the router and you can select it via your Wifi Network Connection on your laptop. Note: The protocol we use […]

10

Reply To: Remote Desktop Connection

How do I get my public IP address? Check you are on the required network connection. Type into your search engine: what is my IP. Provide that IP to the FlowCentric Processware Assessment Team. Note: Various companies have various methods to secure users and data, please always check with your IT Support team when troubleshooting